IMPORTANT COVID-19 UPDATE

PLEASE VIEW THE FOLLOWING INFORMATION BEFORE ORDERING:

Redefining Reliability

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The health and safety of our customers and employees is always our top priority. We would like you to know that we are continuously monitoring and assessing the COVID-19 (coronavirus) situation and are taking measures to stay open and service our customers.  At this time, we are open and can be contacted by phone at 410-679-4900 while available.


At this time while our ITEParts.com employees are currently working remotely, we are still shipping orders from Intercon Truck of Baltimore as well as from our vendors (see list below for possible exceptions) so please visit our sites. However, please understand that there may be significant supply or shipping delays that are out of our control.  Please know that we are trying our best to service our customers in a safe and healthy manner.  We want to thank you in advance for your patronage and patience. At the bottom of this document, we will be keeping a list of any of our current suppliers who have closed due to this situation. We will update this list regularly as the information becomes available to us.

For best results in contacting us please use the following emails:

Intercon: intercon-support@iteparts.com

ITEParts.com: customer.service@iteparts.com

Thank you for being our customer. Together we will navigate the situation and keep each other and our communities safe. This is a fluid situation, we are closely monitoring state and federal mandates. Please stay healthy and wash your hands!

Thank you,

Intercon Truck of Baltimore, Inc. and ITE Parts

Intercon Support: intercon-support@iteparts.com

ITEParts.com Support: customer.service@iteparts.com

 


 

Current vendors effected by COVID-19:

  • Buyers Products Company: Limited personnel, shipping delays will occur.
  • Fisher Plows: Limited shipping schedule, delays will occur
  • Champion Hoist: Shut down, shipping will resume on business restart